Terms and Conditions

Effective Date: June 23, 2025
Website: www.alex-gilmore.com
Business: Alex Gilmore Fitness

By accessing or using this website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using www.alex-gilmore.com. If you do not agree with these terms, you may not use this website or purchase our services.

1. Use of Website

This website provides online fitness coaching services, digital products, and related offerings. You agree to use this site for lawful purposes only. Unauthorized use or misuse may result in the termination of your access and potential legal action.

2. Intellectual Property

All content on this website — including logos, videos, images, programs, PDFs, and written materials — is the intellectual property of Alex Gilmore Fitness and may not be reproduced, distributed, or used without express written permission.

3. Services and Products

Alex Gilmore Fitness offers:

  • Online coaching packages (most with commitment periods)

  • Digital downloads (e.g., fitness programs, guides)

  • Membership services

  • Event and challenge registrations

Some products and services may have additional terms, such as specific timelines or commitment periods, which will be clearly stated at checkout. These terms form part of your agreement when purchasing.

4. Payment & Billing

Payments are securely processed via Stripe. By making a purchase, you authorize Alex Gilmore Fitness to charge the payment method provided.

Some services involve recurring billing, such as memberships or coaching subscriptions. Commitment periods and billing schedules are clearly disclosed at the time of purchase.

5. Commitment Period & Cancellation Policy

Commitment Periods:

Most coaching programs and memberships require a minimum commitment period (e.g., 3 months, 6 months, etc.) as specified at the time of purchase.

No early cancellations are permitted.
You are responsible for all payments until the end of the agreed-upon commitment period, regardless of usage.

Cancellations:

  • After the commitment period ends, cancellations require 30 days’ written notice to stop future billing.

  • Cancellations must be requested through our website contact form or by email at [email protected].

No Partial Refunds:

If you cancel mid-billing cycle, your membership will remain active until the end of the next billing cycle following the 30-day notice period. No partial refunds will be provided.

6. Refund & Return Policy

Digital Products (eBooks, Programs, Downloads):

All sales of digital products are final and non-refundable due to the nature of instant access and delivery.

Coaching Services:

Payments for coaching services are non-refundable once services have begun (such as when a coaching plan has been delivered, a call has been scheduled, or access has been granted).

Physical Products (if applicable):

If Alex Gilmore Fitness offers physical products in the future, specific return and refund policies for those items will be provided at checkout.

7. Changes to Services or Pricing

Alex Gilmore Fitness reserves the right to modify or discontinue any service, product, or pricing without prior notice. Changes will not affect purchases or subscriptions already in progress.

8. Limitation of Liability

Alex Gilmore Fitness is not liable for:

  • Injuries, losses, or damages resulting from the use of our services, programs, or advice.

  • Technical issues that may limit website access.

  • Third-party service interruptions, including payment processors and hosting platforms.

All fitness programs should be undertaken with the guidance of a healthcare provider.

9. User Accounts

You are responsible for maintaining the confidentiality of your login information. Sharing account access is not permitted.

10. Privacy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Governing Law

These Terms and Conditions are governed by the laws of Canada and the Province of Saskatchewan, where Alex Gilmore Fitness operates.

12. Contact

For questions, cancellations, or support, contact:
📧 [email protected]
🌐 www.alex-gilmore.com/contact

13. Acceptance of Terms

By using this website and making a purchase, you confirm that you have read, understood, and agreed to these Terms and Conditions, including the commitment periods, no early cancellation policy, cancellation notice requirements, and refund policies.